Terms and Conditions of Sale
1. Operator
La Grocerie, a brand operated by TERRAE S.à r.l., 12 Rue Münster, L-2160 Luxembourg (Grund). Registered office: 18 Rue Münster, L-2160 Luxembourg. Business authorization number issued by the Ministry of Economy of the Grand Duchy of Luxembourg. Luxembourg Trade and Companies Register B178343. VAT LU26247110. Contact: info@lagrocerie.lu.
2. Purpose
These terms govern the sale of natural, organic and biodynamic wines, together with ciders and related products via lagrocerie.lu. Any order implies acceptance of these T&Cs.
3. Products
Products are described as accurately as possible. Photographs are not contractually binding. The sale of alcohol to minors under 18 is prohibited under Luxembourg law.
4. Prices
Prices are in euros, all taxes included (17% VAT included). They are valid at the time of order and subject to change without notice.
5. Orders
Orders are confirmed after payment validation via Stripe. A confirmation email is sent to the provided address. La Grocerie reserves the right to refuse an order in case of stock shortage or anomaly.
6. Payment
Payment is made by credit card via the secure Stripe platform. No banking data is stored on our servers. The amount is charged at the time of order validation.
7. Delivery
Delivery is handled by DPD to Luxembourg, France, Belgium and Germany. Charges are per parcel by destination and shown before payment (from €6.89 to Luxembourg, €11.70 to Belgium, €14.34 to Germany, €19.66 to France). A parcel holds at most 12 bottles; larger orders ship as several parcels, each charged separately. In-store pickup (Click & Collect) is free at 12 Rue Münster in Grund. Estimated delivery: 1-3 business days (2-4 to France). Delivery is restricted to adults; the carrier may refuse to hand a parcel to a minor.
8. Right of withdrawal
In accordance with European legislation, you have 14 days from receipt to exercise your right of withdrawal. Products must be returned in their original, unopened condition. Return shipping costs are borne by the customer.
9. Liability
La Grocerie cannot be held responsible for damages resulting from misuse of products. Alcohol abuse is dangerous for health. Drink responsibly.
10. Applicable law
These T&Cs are governed by Luxembourg law. Any dispute shall fall under the jurisdiction of the courts of the Grand Duchy of Luxembourg.
Dernière mise à jour / Last updated: 6 septembre 2026